Job Opportunities

1.     Retail Supervisor – Nyahururu

Location: Field (80%) and shop (20%)

Purpose: As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, and Repossession. You will have the opportunity to build and manage a network of agents, technicians, and one shop manager.

Responsibilities:

  • Create and maintain an incredible sales team
  • Meet the sales objectives through careful planning and motivating your team
  • Meet the technician target through a laser focus on efficiency
  • Meet the operational standard we expect at the shop

Description of tasks

  • Responsible for new customer acquisition across a defined area
  • Hiring agents who are very effective sellers and good representatives of BBOXX
  • Training agents to offer an incomparable customer service
  • Managing the schedule of agents and motivating them to reach new heights
  • Supporting and coaching agents in the field when needed (e.g. group presentation)
  • Monitoring their performance against objectives and take necessary actions
  • Organizing the agent network geographically
  • Responsible for technicians’ performance
  • Managing the schedule of technicians and motivating them to reach new heights
  • Monitoring their performance against objectives and take necessary actions
  • Responsible to implement a marketing strategy in coordination with the Retail Area Manager
  • Request for any marketing activities
  • Responsible for the operations at the shop
  • Supervise the shop manager in its activities

Specification, Skills, and Qualifications Desired:

  • A degree in business-related field with background preferably in FMCG (Fast Moving Consumer Goods)
  • Have prior experience in sales management with a deeper understanding of Route to Market Strategies, we are not looking for the “striker” of a football team but the head coach
  • Be willing to live in rural areas, the role is set in rural areas, you will be located at a shop which are in secondary towns
  • Be proficient with the Microsoft Office Suite
  • Excellent verbal communication, listening, and phone skills
  • You live to meet targets: You love challenges, you are driven to reach the target. A failure is never an option. You have shown in the past an ability to meet targets independently as a leader.
  • You love selling: You have a passion for convincing people.  You love getting others to trust you and follow your advice. You have some experience in selling effectively.
  • You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work to bring the solar revolution. We also expect others to do the same. You should have stories when you over-delivered in your career.
  • Good motivational skills and enthusiasm
  • Leading a team is second nature: You might not have had a lot of professional experience yet leading a team. But you feel you have led projects or managed conflicts effectively in the past, tell us about it.
  • You are committed to amazing customer experience:  Going the extra mile for the customer is natural for you.
  • A dynamic and positive attitude, excellent organization, coordination, planning, and team management skills.

Method of Application

Interested and qualified candidates should forward their CV to: j.kenya@bboxx.co.uk using the position as subject of email.

 

 

2.     Retail Supervisor – Nyamira

Location: Field (80%) and shop (20%)

Purpose: As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, and Repossession. You will have the opportunity to build and manage a network of agents, technicians, and one shop manager.

Responsibilities:

  • Create and maintain an incredible sales team
  • Meet the sales objectives through careful planning and motivating your team
  • Meet the technician target through a laser focus on efficiency
  • Meet the operational standard we expect at the shop

Description of tasks

  • Responsible for new customer acquisition across a defined area
  • Hiring agents who are very effective sellers and good representatives of BBOXX
  • Training agents to offer an incomparable customer service
  • Managing the schedule of agents and motivating them to reach new heights
  • Supporting and coaching agents in the field when needed (e.g. group presentation)
  • Monitoring their performance against objectives and take necessary actions
  • Organizing the agent network geographically
  • Responsible for technicians’ performance
  • Managing the schedule of technicians and motivating them to reach new heights
  • Monitoring their performance against objectives and take necessary actions
  • Responsible to implement a marketing strategy in coordination with the Retail Area Manager
  • Request for any marketing activities
  • Responsible for the operations at the shop
  • Supervise the shop manager in its activities
  • Report to the retail area manager about the shop results

Specification, Skills, and Qualifications Desired:

  • A degree in business-related field with background preferably in FMCG (Fast Moving Consumer Goods)
  • Have prior experience in sales management with a deeper understanding of Route to Market Strategies, we are not looking for the “striker” of a football team but the head coach
  • Be willing to live in rural areas, the role is set in rural areas, you will be located at a shop which are in secondary towns
  • Be proficient with the Microsoft Office Suite
  • Excellent verbal communication, listening, and phone skills
  • You live to meet targets: You love challenges, you are driven to reach the target. A failure is never an option. You have shown in the past an ability to meet targets independently as a leader.
  • You love selling: You have a passion for convincing people.  You love getting others to trust you and follow your advice. You have some experience in selling effectively.
  • You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work to bring the solar revolution. We also expect others to do the same. You should have stories when you over-delivered in your career.
  • Good motivational skills and enthusiasm
  • Leading a team is second nature: You might not have had a lot of professional experience yet leading a team. But you feel you have led projects or managed conflicts effectively in the past, tell us about it.
  • You are committed to amazing customer experience:  Going the extra mile for the customer is natural for you.
  • A dynamic and positive attitude, excellent organization, coordination, planning, and team management skills.

Method of Application

Interested and qualified candidates should forward their CV to: j.kenya@bboxx.co.uk using the position as subject of email.

 

05 Jul, 2021

M-Pesa Africa: Manager – Information Risk & Business Continuity – Deadline: 09/07/2021

DESCRIPTION

We are pleased to announce the subject career opportunity within Risk & Compliance (M-Pesa Africa) reporting to the Head of Risk & Compliance.

Role Description

  • The position is responsible for assuring oversight on Information Risk by implementing a comprehensive programme to assess and mitigate current and emerging risks that impact the integrity, availability, accountability and confidentiality of information assets and the information environment in accordance with compliance and regulatory requirements.
  • Coordinate and facilitate all business contingency planning activities. The person who fills this position is expected to interact with the critical business units and support divisions for the purpose of planning, directing, controlling, and maintaining the Business Continuity Management System.

Key Role Responsibilities

  • Review and ensure adequate policies are implemented to manage Information risk across the company
  • Provide guidance in the interpretations of current policies related to specific situations as they arise
  • Perform risk assessments on new products and services – waterfall and agile delivery.
  • Perform risk assessments to support M-Pesa Africa entry into new markets.
  • Conduct policy exception reviews
  • Coordinate/facilitate enterprise information risk assessments at regular intervals to assess and track the health of information management across the company bi-annually
  • Develop and embed appropriate Information Risk awareness initiatives across the business
  • Offer specialist guidance & advisory to other business units for timely assurance of key / special projects
  • Lead the design, implementation, operation and maintenance of the Business Continuity Management System including certification where applicable.
  • Form a “centre of excellence” for business continuity management, for example offering internal management consultancy advice and practical assistance on redundancy and recovery matters throughout the organization and promoting the commercial advantages of managing business continuity risks more efficiently and effectively
  • Assist business units with:
    • Definition of Critical, time-sensitive functions that form part of the business continuity playbook
    • Design, development, and documentation of work area (business function) business continuity plans.
    • Coordination of development of business unit schedules for annual business continuity documentation maintenance and update, exercises, and independent review and validation.
  • Develop and implement required policies, standards, procedures and guidelines to establish and maintain an effective Business Continuity Management system. As part of the leadership role, will conduct and ensure sign-offs are obtained where necessary of companywide Business Impact Assessments (BIA) and Risk Assessments.
  • Recruitment, leadership and direction for a loose network of business continuity coordinators distributed throughout the organization
  • Annual BIA and risk assessments conducted in accordance with the annual plan.
  • Manage the Crisis Management Team

Apply if you have:

  • Bachelor’s Degree in Electrical Eng./Computer Science/ Information Technology (or equivalent) from a recognized university.
  • Holder of at least one of the following certifications: CISA, CISM or CISSP
  • Demonstrated knowledge of setting up a BCM framework and crisis management office is a must.
  • Detailed knowledge of GSM and IT Networks is essential
  • Minimum of 4 years proven working experience in the operational management of Information Systems / Information Security / Information Systems Audit role or proven experience in business continuity management.
  • Business continuity certification training on ISO 22301 an advantage

We are happy if you have:

  • Good communication skills and team player.
  • Knowledge of Agile ways of working.
  • Project management skills, and proven task execution (getting things done).
  • Analytical Thinking.

What you can expect from us:

  • We believe in a fair and robust interview process
  • We have a robust flexible total reward scheme
  • Dedicated support and mentoring/coaching
  • Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

Note to Applicants

  • As part of our recruitment process, we will request the below documentation which will be required as soft copies at a later stage of the process.
  • An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
  • Scanned copy of certificate of good conduct from the CID (Less than 1 year old) – Applicable to Kenyans Only
  • Scanned copy of certificate from Credit Reference Bureau (CRB) – Applicable to Kenyans Only
  • Scanned copy of University Certificate
  • Scanned copy of your National ID / Passport-Legal Form of Identification

Apply Via https://safaricom.taleo.net/careersection/saf_external_professional/jobdetail.ftl?job=21000327&utm

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