Job Opportunities

1.     Underwriting Manager

Job Description/Requirements

We are looking for a motivated and qualified professional to fill the position of Underwriting Manager.

Overall Purpose of the Job: The role holder is responsible for overseeing the underwriting department and ensuring compliance with industry best practice and regulations.

Key Roles and Responsibilities

  • General supervision of underwriting staff
  • Management of the company’s general business book and the renewal budget
  • New product development and review of existing products
  • Development of an underwriting manual and update it as and when need be.
  • Establishing and fostering good working relationship with intermediaries
  • Preparation, management and analysis of underwriting reports
  • Ensuring that all documentation in the underwriting department i.e. policy documents, endorsements, renewal notices etc. are correctly issued and dispatched to the intermediaries/insured/policyholders as applicable.
  • Facilitating continuous training of staff and intermediaries to build capacity
  • Ensuring compliance with the regulatory and other underwriting guidelines
  • Management of motor certificates by ensuring proper records is maintained.
  • Recommending to management effective underwriting systems and procedures for proposals and policies, drafting policies and endorsements and renewals.
  • Work closely with risk department to establish procedures for surveys, initiating risk management programmes and compliance with recommendations on risk improvement.
  • Ensure that new risks accepted and/or renewed with the company are vetted to meet the basic quality standards.
  • Prepare the table of minimum rates as required by the commissioner of insurance and ensure it is lodged with the office
  • Ensure that AKI circulars and communications from the commissioner’s office relating to underwriting functions are well attended to and responded to on time.
  • Risk profiling on suspect claims to establish under writing gaps.
  • Ensuring that all risks insured by the company are subjected to the pre-insurance valuations and those values /defects and /or any findings are
  • communicated to policyholders /intermediaries on time.

Person Specifications

Academic Qualifications

  • University degree in insurance, business administration or related field from an institution recognized by Commission for Higher Education
  • Master’s Degree will be an added advantage

Professional Qualifications

  • AIIK Diploma/CII Diploma or any insurance related qualification will be an added advantage


  • 8-10 years of working experience preferably in the insurance or banking industry
  • Experience in underwriting general insurance products will be an added advantage.
  • Proven ability to manage, coordinate and supervise teams

Skills and Attributes

  • High level of integrity; Able to maintain utmost confidentiality of information in their possession
  • Excellent negotiation, communication and presentation skills
  • Risk management experience
  • Must be competent in Planning and organizing departmental functions with a keen eye and attention to details
  • Excellent Analytical/Research Skills
  • Strong Leadership and skills



2.     Marketing Manager

Job Description/Requirements

We are looking for a motivated and qualified professional to fill the position of Marketing Manager.

Overall Purpose of the Job: The role holder will be responsible for promoting the company’s businesses, services, products and brand awareness.

Key Roles and Responsibilities

  • Development and generation of new market business leads & pricing strategies
  • Promote the company’s products & services to increase market share, increase brand awareness and oversee the company’s attendance at major industry-related events.
  • Identifying and implementing innovative sales strategies, business development and coordination of marketing activities
  • Oversee design, branding, advertising and productions of promotional materials such as website and brochures
  • Writing and delivering content and social media plans
  • Analysing or market trends, preparation of forecasts and liaising with third-party marketing agencies
  • Development and management of the marketing team’s budgets
  • Promoting strong client engagement, retention and attraction strategies
  • Provide leadership, direction, mentoring and professional development to the marketing team
  • Establish and maintain business partnerships with key stakeholders both internally and externally

Person Specifications
Academic Qualifications

  • University degree in sales/marketing, finance, communication, business administration or related field from an institution recognized by Commission for
  • Higher Education
  • Master’s Degree in relevant field will be an added advantage
  • Minimum Overall Grade of C+ in KCSE

Professional Qualifications

  • AIIK Diploma/CII/CIM Diploma or any insurance related qualification will be an added advantage


  • At least 5 years’ experience as a marketing manager preferably in the insurance or banking sectors
  • Experience in identifying and developing new market opportunities
  • Extensive knowledge in marketing strategies, channels and branding
  • Strong commercial business acumen with an innovative and entrepreneurial mind-set
  • Demonstrated ability to communicating effectively at all levels of the company including reporting to Board of Directors

Skills and Attributes

  • Excellent communication, interpersonal, and client relationship skills
  • High level of integrity; Able to maintain utmost confidentiality of information in their possession
  • Exceptional analytical and problem-solving kills
  • Strong organizational and creative thinking skills
  • Excellent leadership, team building, decision making and presentation skills



Method of Application

If you qualify for the above advertised role, kindly send us a detailed CV and Application Letter clearly demonstrating your fit as per the roles & responsibilities and the person specifications (academic/professional qualifications, experience, skills & attributes) listed above.

Applications that do not conform to the Application Instructions will not be considered.

Kindly send your application documents to to reach us on or before 5.00pm Friday, 30th July 2021.


05 Jul, 2021

M-Pesa Africa: Manager – Information Risk & Business Continuity – Deadline: 09/07/2021


We are pleased to announce the subject career opportunity within Risk & Compliance (M-Pesa Africa) reporting to the Head of Risk & Compliance.

Role Description

  • The position is responsible for assuring oversight on Information Risk by implementing a comprehensive programme to assess and mitigate current and emerging risks that impact the integrity, availability, accountability and confidentiality of information assets and the information environment in accordance with compliance and regulatory requirements.
  • Coordinate and facilitate all business contingency planning activities. The person who fills this position is expected to interact with the critical business units and support divisions for the purpose of planning, directing, controlling, and maintaining the Business Continuity Management System.

Key Role Responsibilities

  • Review and ensure adequate policies are implemented to manage Information risk across the company
  • Provide guidance in the interpretations of current policies related to specific situations as they arise
  • Perform risk assessments on new products and services – waterfall and agile delivery.
  • Perform risk assessments to support M-Pesa Africa entry into new markets.
  • Conduct policy exception reviews
  • Coordinate/facilitate enterprise information risk assessments at regular intervals to assess and track the health of information management across the company bi-annually
  • Develop and embed appropriate Information Risk awareness initiatives across the business
  • Offer specialist guidance & advisory to other business units for timely assurance of key / special projects
  • Lead the design, implementation, operation and maintenance of the Business Continuity Management System including certification where applicable.
  • Form a “centre of excellence” for business continuity management, for example offering internal management consultancy advice and practical assistance on redundancy and recovery matters throughout the organization and promoting the commercial advantages of managing business continuity risks more efficiently and effectively
  • Assist business units with:
    • Definition of Critical, time-sensitive functions that form part of the business continuity playbook
    • Design, development, and documentation of work area (business function) business continuity plans.
    • Coordination of development of business unit schedules for annual business continuity documentation maintenance and update, exercises, and independent review and validation.
  • Develop and implement required policies, standards, procedures and guidelines to establish and maintain an effective Business Continuity Management system. As part of the leadership role, will conduct and ensure sign-offs are obtained where necessary of companywide Business Impact Assessments (BIA) and Risk Assessments.
  • Recruitment, leadership and direction for a loose network of business continuity coordinators distributed throughout the organization
  • Annual BIA and risk assessments conducted in accordance with the annual plan.
  • Manage the Crisis Management Team

Apply if you have:

  • Bachelor’s Degree in Electrical Eng./Computer Science/ Information Technology (or equivalent) from a recognized university.
  • Holder of at least one of the following certifications: CISA, CISM or CISSP
  • Demonstrated knowledge of setting up a BCM framework and crisis management office is a must.
  • Detailed knowledge of GSM and IT Networks is essential
  • Minimum of 4 years proven working experience in the operational management of Information Systems / Information Security / Information Systems Audit role or proven experience in business continuity management.
  • Business continuity certification training on ISO 22301 an advantage

We are happy if you have:

  • Good communication skills and team player.
  • Knowledge of Agile ways of working.
  • Project management skills, and proven task execution (getting things done).
  • Analytical Thinking.

What you can expect from us:

  • We believe in a fair and robust interview process
  • We have a robust flexible total reward scheme
  • Dedicated support and mentoring/coaching
  • Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

Note to Applicants

  • As part of our recruitment process, we will request the below documentation which will be required as soft copies at a later stage of the process.
  • An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
  • Scanned copy of certificate of good conduct from the CID (Less than 1 year old) – Applicable to Kenyans Only
  • Scanned copy of certificate from Credit Reference Bureau (CRB) – Applicable to Kenyans Only
  • Scanned copy of University Certificate
  • Scanned copy of your National ID / Passport-Legal Form of Identification

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