Job Opportunities

1.     Internal Assessor

Reports To: Assistant Claims Manager

Purpose of the Position

The position is responsible for:

  • Analysing and determining the extent of liability/damages on all claims reported material damage claims with a comprehensive cover.
  • Assessing and reviewing external assessment reports.

Key Tasks, Duties and Responsibilities

  • Ensure 90% of all reported claims in Nairobi and its environs within a 20km radius are assessed internally and at the assessment center to cut down on assessment cost.
  • Vet and review all external assessors’ reports to ensure they adhere to quality assurance in their reports and pricing.
  • Identify and flag potentially fraudulent claims and give recommendations to ensure the company does not incur a financial loss.
  • Provide adequate and reasonable pre-accident/pre-theft values and salvage values.
  • Provide clear guidance and instructions to the service provider.
  • Ensure safety of client’s vehicles under the company’s custody.

Requirements

  • Diploma in Automotive Engineering
  • Assessors Professional Certification or COP
  • Certificate of Insurance will be an added advantage
  • At least 3 years’ work experience preferably in a reputable assessment or valuation firm

Apply Via https://docs.google.com/forms/d/e/1FAIpQLScXDvA_X9bgb3D90wgp1EaENSWCfvfvC_Kou_mLzOyVBdp_TQ/viewform

 

 

2.     Internal Investigator

Reports To: Assistant Claims Manager

Purpose of the Position: The position is responsible for oversight and management of all investigations on general liability, workers compensation, auto liability and personal injury claims.

Key Tasks, Duties and Responsibilities

  • Collect, review and research on evidence/documents to analyse the overall fact pattern of claim and synthesize data into a professional report with recommendations.
  • Prepare and coordinate field assignments to obtain relevant evidence and information.
  • Identify and handle suspicious or problematic insurance claims while providing consultation and strategic directions through professional reports.
  • Assess of investigations fee notes to ensure that they are in line with the provisions of the service level agreement.
  • Prepare a monthly management report of all claims under investigations.

Requirements

  • Bachelor’s Degree in related field e.g. Insurance Studies, Criminal Justice, Risk Management.
  • Certificate of Insurance – Fraud Investigator
  • At least 3 years’ work experience preferably in a reputable Investigator firm

Apply Via https://docs.google.com/forms/d/e/1FAIpQLSf5tqIiUS9txbz3d7AM1Xn0AnbgZCBJEGaMA_Doac9FN8wcMA/viewform

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