Job Opportunities

Job Purpose: 

Provide a seamless and real time Marketplace product to merchants and the end customers while ensuring all payments are secure and protected by the most effective systems and supported by a highly skilled team.

Responsible of the product’s life cycle from inception, product development, Go Live and consumption by the target customer.

Job Responsibilities:

  • Manage and support the development and implementation of the Marketplace strategy.
  • Prepare and manage the Marketplace budget, KPIs, targets and other objectives.
  • Develop, organize and execute the product’s roadmap according to defined customer segments and strategy objectives.
  • Develop the product through market research, and combining the findings with general requirements, specifications, timelines, pricing and planning to complete development and market strategies.
  • Create, implement and enforce procedures and SLAs within the company policy.
  • Develop, maintain and distribute system guides.
  • Develop a business plan to grow the marketplace business through effective distribution channels.
  • P&L responsibility for the execution of approved plan to drive growth and development of the Marketplace. Ensure profitability.
  • Actively participate in projects with other partners, training and workshops, marketing events and campaigns.
  • Manage and monitor day-to-day progress of the product.
  • Prepare, analyse and present timely reports. Update on targets, activities, achievements, pipeline and performance.
  • Gather and distil customer and market insights, monitor market trends and feedback and share proposals on the same to the management team in a timely manner. Monitor competitor activity and understand trends in the market.
  • Setting and regularly review pricing policies across the Marketplace product suite.
  • Overseeing the liaison with external vendors to follow up on deliverables, handle issues and escalate as required.

Key Critical Competencies:

  • A pro-active self-starter who can operate both individually and as part of a team, who is at home with technology, has an enthusiastic approach to their work, able to think out-of-the-box with a high level of attention to detail with limited supervision and within tight deadlines.
  • Excellent communication skills (verbal and written).
  • Ability to proactively monitor customer accounts and take appropriate action applicable.
  • Has a strong sense of innovation.
  • Self-empowered to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.
  • Networking skills to effectively leverage on relationships that will enhance customer acquisition and retention.
  • Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills; and strong leadership skills.
  • Ability to influence decisions and gain consensus across different channels and lines of business, particularly in the case of competing interests and priorities.
  • Expertise in change management and process improvement.
  • Excellent people and management skills to interact with customers, colleagues, cross-functional teams and third parties. And able to build rapport quickly

Qualifications:

  • A bachelor’s degree in business or Information Technology from a recognized university.
  • At least 4 years product management experience; Marketplace product experience is a plus.
  • Proven track record and display of experience in managing a product from; inception, development, Go Live and consumption by the target customer with quantifiable results.
  • Good understanding of the Marketplace dynamics and the levers that affect conversion, and how to translate that into product functionality. E-commerce experience and experience building B2B products is a plus.
  • Comfortable with agile development practices, with a collaborative approach to working with development teams.
  • Enjoy working at a start-up environment and not afraid to jump in and get things done.

Apply Via https://equitybank.taleo.net/careersection/ext_new/jobdetail.ftl?job=2100004O&tz=GMT%2B03%3A00&tzname=Africa%2FNairobi&utm

05 Jul, 2021

Senior Recruiter: Engineering – Deadline: Not Specified

A Microsoft Recruiter in Engineering will be involved in the end to end hiring journey. From partnering with hiring managers to forecast needs within the business, to strategically project managing hiring processes. This role will allow you to work throughout an EMEA region, attracting top talent in the market.

Responsibilities

Stakeholder/Client Engagement

  • Interprets client’s business and the industry landscape and/or university talent pools to influence the client to adopt optimal staffing solutions.
  • Understands factors relevant to the business and hiring managers’ needs (e.g., time to hire, location, budget) and uses this knowledge to develop and implement end-to-end hiring plan aligned to the needs of the business group.
  • Consults a business area on talent needs and opportunities and pushes for the acceptance of differentiated and alternative types of talent (e.g., compete, diverse, nontraditional) that may not be typically considered.

Data Analysis & Hiring Plans

  • Analyzes relevant data and trends to provide insight, and consults with a business, area, or subsidiary to implement a hiring plan that addresses both business demand and talent availability for short-term and near-term needs (2-6 months). Reviews and analyzes data and trends to improve staffing performance, and uses insights to support other teams.

Candidate Attraction

  • Elicits interest in active and potential candidates by telling the business story, and contributes to the development of new stories. Generates awareness through community outreach events and strategic networking.
  • Shares best practices on sourcing, recruiting, and/or closing techniques and stories with their own team. Tracks candidate activity and shares with internal stakeholders.
  • Coaches the client to represent Microsoft’s unique career possibilities, advantages, and rewards that are distinct from those of competitors.

Candidate Experience

  • Gathers requirements and develops hiring plans that meet candidate needs throughout the hiring lifecycle. Owns elements of the candidate experience and prepares candidates for next phases of the process. Enhances the candidate experience at all phases of the relationship by proactively identifying factors that may adversely impact the candidate, and sharing with the business to mitigate.

Talent Sourcing

  • Uses an understanding of talent markets and complex candidate profiles, as well as growing relationships with new talent pools and communities with future potential, to identify and engage candidates for immediate and future talent needs.
  • Develops strategies to generate differentiated talent in emerging roles or highly competitive talent pools to meet long-term business needs (e.g., industry, technical recruiting).

Candidate Assessment & Screening

  • Leverages tools and assessment frameworks from Operations teams and Center of Excellence to assess candidates. May contribute to the creation of assessment materials by identifying relevant competencies and job criteria.
  • Executes initial screening and assessing of candidates. Wualifies talent pool by assessing relevant factors such as ability to hire, relocation considerations, immigration, and compensation.

Operational Compliance & Excellence

  • Uses subject matter expertise on applying internal and external staffing policies, standards, and/or regulations throughout the entire staffing lifecycle to educate clients, stakeholders, and other staffers on policy, system, and process issues. Identifies opportunities to optimize policies, systems, and processes.
  • Maintains current documentation on candidates’ qualifications and status in the appropriate staffing or tracking system, within compliance guidelines (e.g., Office of Federal Compliance Programs, General Data Protection Regulation). Captures relevant data in recruiting platform and leverages data to inform meaningful insights

Other

Qualifications

  • Talent acquisition experience (e.g., recruiting, sourcing), HR experience, or industry experience related to role OR Bachelor’s Degree in Human Resources, Business, Liberal Arts, Computer Science, Engineering, or related field

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

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