Job Opportunities

KEY RESPONSIBILITIES

  • Offers technical guidance on direct and indirect taxation.
  • Provide technical expertise and knowledge
  • Review tax computations and tax returns, i-tax reconciliations prepared by staff and make recommendations regarding accuracy and tax savings opportunities.
  • Responsible for growing the tax department clients’ portfolio and revenue growth.
  • Recognize cross-selling opportunities and follow up on leads.
  • Provide leadership to the department.
  • Supervise and direct interns, staff and seniors and provide feedback.
  • Responsible for billing and collection on engagements.
  • Manage the department costs/expenses.
  • Develop and maintain strong business relationships with clients.
  • Manage client expectations concerning new tax laws and engagements.
  • Representing clients in tax audits, compliance checks and investigations as well as handling objections and appeals.
  • Conduct training (internal & external).
  • Responsible for timely update of Tax Watch (Our regular Tax Advisory newsletter to clients).
  • Perform other job-related duties as may deem necessary.

KEY PERFORMANCE MEASURES

  • Timely and successful handling/clearance of tax matters – tax cases as well as filing of tax returns.
  • Provision of accurate and value add services to clients.
  • Growth in tax clientele as well as tax revenue.
  • Regular release of Tax Watch newsletter.
  • Quality standards achieved on tax assignments as per KKCO East Africa standards.
  • Performance management, coaching and training of staff on matters tax.
  • Regular external tax training workshop/seminars.
  • Responsive to client needs – Develop and maintain strong business relationships with clients.
  • Technical competence in interpretation and application of tax laws and regulations

MINIMUM QUALIFICATIONS

  • A Bachelors’ degree in Commerce, Finance, Law, Economics, or any business-related disciplines.
  • Full CPA (K), or ACCA professional qualifications.
  • Minimum of 3 years’ experience in tax in reputable tax consultancy firm or audit firm.
  • Minimum period of 2 years in audit assurance
  • Thorough knowledge of Kenyan tax laws and practice.
  • Proficiency in iTax procedures and tax laws and regulations
  • Diploma/Post graduate diploma in tax (KESRA) will be an added advantage

Apply Via https://kkcoeastafrica.com/apply/?utm

05 Jul, 2021

Kenya Digital Channels and Product Specialist – Deadline: 20/09/2021

ABOUT THE ROLE

Kenya Digital Channels and Product Specialist: you will oversee and developing operations of clients products and self-service channels. The client product includes Farmer insurance provided to 600,000+ customers each as an optional product since 2018 and Solar home system to 50,000+ customers. While client self service platforms are USSD, 2 way SMS, Chabot, and Online platform, with over 3 million+ sessions each month with a budget of 500,000USD . Your role will be to improve processes; coordinate with Business Operations departments and other One Acre Fund-Kenya teams and managing staff within the Product and Channel unit with an aim of achieving the top of the notch customer experiences. You will report directly to the Business operations Product and Channel Lead

RESPONSIBILITIES

  • You will manage the portfolio of Digital Channels and Products at One Acre Fund
  • You will directly manage the operational aspect of your work stream with 2 staff, Client Products Coordinator and Digital Channels Coordinator

Operationally you will be expected:

  • To set up each of the Digital Channels (USSD, 2 Way SMS, Chatbots) to offer the best experience to our clients.
  • To monitor the performance of the channels against industry best standards and internal KPI’s and SLA’s
  • To ensure you have first hand information on client experience through field visits
  • To work to improve our customers’ experience
  • To prepare reports and analysis for management and suggest recommendations.
  • You will help build strategic aspects of your work stream
  • Strategically you will work with your manager to
  • Identify high impact technology, process or creative interventions
  • Evaluate the impact against the cost
  • Develop business cases for new workaround and investments for better performance and higher adoption

CAREER GROWTH AND DEVELOPMENT

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

QUALIFICATIONS

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

  • Bachelor’s degree
  • 2+ years of professional work experience, or successful entrepreneurial experience in Clients self-service channels i.e USSD, 2 way SMS, and Chatbot is required
  • Advanced skills in MS Excel and financial modelling
  • Language: English & Kiswahili are required for this role

PREFERRED START DATE

Due to the ongoing Covid-19 pandemic, start dates can vary significantly by role. We are adapting rapidly to Covid-19 and most of our team is now working remotely. Given the changing environment, we will appreciate your flexibility in confirming a start date.

Apply Via https://oneacrefund.org/work-with-us/job-openings/g/?gh_jid=3242180&utm

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